Fair Go Casino FAQ 2026: Answers for Aussie Players

Hit the Sign Up button in the top-right corner of the homepage and fill in your personal and account details. Once you're registered, log in and complete identity verification. After that, you're ready to make your first deposit of AU$20 or more and claim your welcome bonus.

You must be 18 or over and of legal age where you live. Each player may hold just one real-money account. Duplicate accounts, including ones with different personal details, can be closed, with any winnings from them voided and withdrawals cancelled.

We ask for a colour photo ID, such as a driver's licence or passport, plus a utility bill dated within the last two months. If you deposit by card, we may also need clear copies of both sides of it. We can request further documents at any time.

Verification is how we confirm you're a real, adult, unique player and keep your funds secure. It's also part of our anti-money-laundering obligations. Completing it early is the single best way to avoid delays when you request your first withdrawal.

New players can claim a 100% match up to AU$200 on each of their first five deposits, AU$1,000 in total. Enter code WELCOME in the bonus section when you deposit, with a minimum of AU$20. You must claim the bonus before you play the deposit.

Deposit bonuses carry a 30x requirement, calculated on your deposit plus the bonus amount. Only pokies count toward it. While wagering, your maximum bet is AU$10 per spin, and going over that can void your promotion winnings.

No. Deposit bonuses don't carry a maximum cash-out limit once you've met the wagering. Other promotions, like free-money offers, do have their own caps, so always read the terms attached to each offer before you opt in.

Codes go in the bonus section when you make a deposit. On desktop, open the Coupons tab in the Cashier. On mobile, use the Bonuses tab. Enter the code before you deposit, because a bonus can't be added once you've already played the funds.

No. Promotions can't be combined or added on top of an existing balance. You'll need to finish or clear your current bonus before claiming another. Claiming consecutive free bonuses without a real deposit in between may also lead to bonuses and winnings being voided.

For the welcome bonus, only pokies count toward wagering. Table games, video poker and other non-pokie games don't contribute. Some roulette bets are also restricted while a bonus is active, so check the promotion terms if you plan to play beyond pokies.

You can fund your account with Visa, Mastercard, Apple Pay, Google Pay, Neosurf, CashtoCode or eZeeWallet. Crypto options include Bitcoin, Lightning Bitcoin, Bitcoin Cash, Litecoin and Ethereum. Deposits must come from a method held in your own name, as third-party cards aren't allowed.

Most methods start at AU$20, which is also the minimum to qualify for deposit bonuses. Lightning Bitcoin has a lower entry point of AU$5. Depending on the method, the minimum falls somewhere between AU$5 and AU$25, so check the Cashier before you pay.

The minimum withdrawal is AU$100. You can take out up to AU$2,500 per transfer, AU$7,500 per week and AU$30,000 per month. Larger wins may be paid in instalments over several weeks. VIP members enjoy higher weekly and monthly limits.

We process withdrawals within up to two business days. Having your account fully verified in advance makes the process much smoother. Keep in mind your bank or payment provider may add its own time once the money leaves us.

Yes. As an anti-money-laundering safeguard, you need to wager your deposit at least once before cashing out. Withdrawals normally return to the method you deposited with, and payouts can only go to accounts you own and control.

We offer over 280 titles across slots, table games, video poker, specialty games, progressive jackpots, crash games, live dealer and keno, plus our own Fair Go Originals. Our exclusive pokie, Kev's Bush Bonanza, stars Kev the Koala. Games are supplied by Spin Logic.

There's no native iOS or Android app, and you don't need one. The whole site runs in your browser on phones and tablets, with the full lobby, banking, promotions and support available. We recommend Google Chrome, and the mobile homepage includes a one-tap deposit button.

You can hold a balance in Australian dollars, or in Bitcoin, Bitcoin Cash, Litecoin or Ethereum. Playing in AUD means no conversion headaches for most Aussie players, while crypto suits those who prefer to bank with digital currency.

We protect your data with 128-bit SSL encryption and confirm identities through KYC checks. Our games use random number generation that's independently audited. These measures work alongside responsible gambling tools, so your account stays secure and your play stays in your hands.

VIP rewards consistent players, with standout members handpicked by our VIP hosts. Perks include cashback of up to 40% on busted deposits, higher withdrawal limits, priority payouts, a dedicated host and VIP-only emailed offers such as VIP Thursday promotions.

Yes. Comp points can be exchanged for free spins, with 100 points equalling AU$1. The minimum exchange is 100 points. Keep playing and your points build up, then redeem them whenever suits you.

You can set daily or monthly deposit limits by contacting our support team, and we also offer cooling-off periods and self-exclusion. Using these tools early is a smart habit, and we'd always rather you play within a budget than overspend.

Please stop and reach out. Our team can arrange a cooling-off break or self-exclusion at any time. In Australia, free and confidential help is available through Gambling Help Online. Gambling should never be a way to solve money worries.

Our team is available 24/7 through live chat, and you can also email us. Live chat is the fastest route for account, bonus and payment questions. If you have a complaint, please put it in writing within 14 days.