Terms

Fair Go Casino Terms & Conditions 2026

These terms set out the rules that apply whenever you register, deposit, claim a promotion or play at Fair Go Casino. Please read them carefully before you open an account. By registering or playing, you confirm that you have read, understood and accepted everything below. If anything is unclear, our support team is available around the clock to explain it before you play.

1. Eligibility

You must be at least 18 years old and of legal age to gamble in the place where you live. Online gambling is only open to you where taking part is lawful, and it is your responsibility to check the rules that apply to you. We are not responsible if you play from a location where it is prohibited. Employees, licensees, distributors, affiliates, agencies and media partners of the casino, together with their immediate family members, may not play. Certain promotions are also unavailable in specific countries, which are listed in the restricted countries section of these terms.

2. Your account

You may hold only one real-money account with us. If we find additional accounts, including accounts registered with differing personal details, we will close them, void any winnings linked to them and cancel related withdrawals. You must give accurate, complete and current information when you register, and you must keep your login details private. You are responsible for all activity on your account, and you must not let anyone else play from it or play on another person's behalf. Supplying false or misleading details is a breach of these terms.

3. Identity verification and AML

We verify every player's identity, and checks may continue after registration. Typically we ask for a colour photo ID, such as a passport or driver's licence, plus a utility bill dated within the last two months. Expired identity documents must be replaced. We may request proof of your source of funds or wealth, and evidence of how any e-wallet you use is funded. For card deposits, we may ask for clear colour copies of the front and back of the card alongside ID that proves ownership. We may request further documents at any time. If we cannot confirm that your account is unique, we may close it. Withdrawals of free-bonus winnings between AU$25 and AU$50 require a utility bill matching your registered address.

4. Deposits and withdrawals

Deposits must be made in your own name, and third-party cards or accounts are not permitted. The minimum deposit for deposit bonuses is AU$20. As an anti-money-laundering measure, you must wager each deposit at least once before requesting a withdrawal. Withdrawals are normally returned to the method you used to deposit where possible, although we decide the final payout method, and we only pay accounts that you own and control. The maximum withdrawal is AU$7,500 per customer per week, and larger wins may be paid in instalments across several weeks. Any other fees or processing times are shown in the cashier at the time of your request.

5. Bonus and promotion rules

Deposit bonuses carry a 30x wagering requirement applied to your deposit plus the bonus, unless a promotion states otherwise. Free bonuses carry a 60x requirement. While a bonus is active, your maximum bet is AU$10, and exceeding it voids your promotional winnings. A promotion ends once wagering is complete or your balance falls below AU$0.50. You must claim a bonus before playing your deposit, and promotions cannot be combined or added on top of an existing balance. You must start a withdrawal within 150 days of redeeming a coupon or winnings are forfeited. Welcome offer terms are shown with the promotion itself, including the code WELCOME.

6. Game weighting and promotion limits

Pokies count towards bonus wagering. Table games, blackjack, video poker, craps, American roulette, baccarat and other non-pokie games do not count towards free-bonus wagering. While a bonus is active, bets on red or black and European roulette bets are not allowed. No-deposit bonuses have a maximum cash-out of five times the bonus amount, and free-money promotions cap withdrawals at AU$180 unless stated otherwise. Instant Cashback applies to busted deposits of at least AU$10 made without a deposit bonus and carries 20x wagering. Comp points convert at 100 points to AU$1, with a minimum exchange of 100 points.

7. Restricted countries

Promotions are not available to players in the following countries: Albania, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Brazil, Bulgaria, Colombia, Czechia, Germany, Hungary, Indonesia, Ireland, Italy, Kazakhstan, Kyrgyzstan, Lithuania, Malaysia, Mauritius, Moldova, Montenegro, Netherlands, North Macedonia, Norway, Philippines, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Sweden, Tajikistan, Thailand, Turkmenistan, Ukraine, United Kingdom and Uzbekistan. If you use a bonus from an ineligible location, we may void it along with any related winnings. Meeting these location rules is your responsibility.

8. Fair play and game rules

Games are provided in good faith and intended for genuine recreational play. If the result shown by your device differs from the result recorded by our server software, the server result is the official one. You may not use bots, automated play, cheating methods or any software or system designed to beat the casino. Bonus abuse, including no-risk or low-risk strategies, is not allowed. If a technical fault occurs, we may void affected bets and winnings. We are not liable for computer or internet malfunctions on your side.

9. Dormant accounts

If your account has no activity for 12 months, we may treat it as inactive, and any remaining balance is then void. Players with no deposit, or whose last deposit was made more than three months ago, are not entitled to withdraw winnings from a free bonus. To avoid losing access to funds, please log in and play or withdraw periodically. If you are returning after a long break, contact our support team and we will help you review your account status.

10. Account closure and self-exclusion

We may close any account at any time, for any reason, without prior notice. Where an account breaches these terms, we may confiscate the balance in the circumstances covered by our prohibited conduct rules. You can ask us to close your account whenever you choose. If gambling is becoming a problem, please use the responsible gambling tools in your account, such as deposit limits and cooling-off periods, or contact our support team about self-exclusion. Play for entertainment only and never stake money you cannot afford to lose.

11. Prohibited conduct

You must not open multiple accounts, deposit with a card that is not in your name, let others use your account, or play as part of a professional or group operation. Betting outside our interface, providing false registration details, playing while underage, using abusive language and choosing an offensive username are also prohibited. Chargebacks or reversing deposits are a serious breach: winnings will be void and you must repay deposits and our collection costs. Making untrue or malicious public statements about us may result in your identity being disclosed to other casinos, payment providers and agencies.

12. Liability, disputes and law

You are responsible for your own taxes and for all activity on your account. You agree to indemnify the casino and related parties against claims arising from your breach of these terms. Any complaint must be submitted to us in writing within 14 days of the event concerned. We aim to review every complaint fairly and respond promptly. These terms do not name a governing law, so any dispute will be handled according to the rules that legally apply to the relationship between you and the casino.

13. Changes to these terms

We may amend these terms at any time without prior notice, and updates take effect immediately once published. Because of this, we encourage you to review this page regularly, especially before claiming a promotion or making a deposit. By continuing to use your account after changes are posted, you accept the updated terms. If you disagree with a change, please stop playing and contact our support team, who can help you close your account and withdraw any eligible balance.